Terms of Service
Effective Date: Updated 10/5/2024
Welcome to NewStart Discipleship Resources, LLC. By accessing or using our services, you agree to the terms outlined below. Please read them carefully before proceeding.
1. General Information
NewStart Discipleship Resources, LLC ("NewStart Discipleship," "we," "us," "our") provides discipleship resources, coaching services, and digital downloads for pastors and churches. By using our website and services, you agree to comply with these Terms of Service.
​
Age Restrictions
There are no specific age restrictions for the use of our services, but we encourage churches and pastors to ensure that appropriate adult supervision is provided when required.
​
2. Payment and Refund Terms
Payment Methods
We accept all major credit cards through Stripe. All payments are processed securely, and we do not store any financial information.
​
Refunds and Cancellations
Annual Subscriptions
-
Refunds: If you're not satisfied with our services, you can request a full refund within 30 days of your first annual subscription purchase.
-
Cancellations: You can cancel your annual membership at any time by emailing us at darrell@newstartdiscipleship.com. Cancellations must be made before the renewal date to avoid charges for the upcoming year.
​
Monthly Subscriptions
-
Cancellations: You may cancel your monthly subscription at any time. Once canceled, your subscription will not auto-renew.
-
Refunds: We do not offer refunds for individual months already paid for.
​
Orders of Printed Materials
-
Shipping: Orders generally ship within 24 hours of purchase, or on the next business day if the order is placed over the weekend.
-
Refunds: Due to the nature of our printed materials, they are non-refundable.
For special circumstances regarding cancellations or refunds, please contact us, and we will work with you to find a solution.
​
3. User Accounts
To access certain services, such as our discipleship coaching or resource memberships, you will need to create an account. Upon purchase, account instructions will be sent to the email provided during checkout. You are responsible for maintaining the confidentiality of your account information and password.
​
4. Content Use and Licensing
Local Church Use
The discipleship materials provided through NewStart memberships are licensed for use within your local church. This includes making unlimited copies for individuals under the ministry of your church, or those whom your congregation is actively ministering to. These materials may not be shared with other organizations or republished for profit without express written permission.
White-Labeling
White-labeling of NewStart materials is allowed under the following conditions:
-
The church must remain an active subscriber. If the subscription is canceled, all white-labeled materials must be destroyed.
-
White-labeled materials may not be sold for profit to other organizations.
-
All copyright information must remain intact within the materials.
NewStart Discipleship reserves the right to order the cessation of use and destruction of materials if these terms are violated. For any questions regarding white-label practices, contact us at darrell@newstartdiscipleship.com.
​
5. Privacy and Data
At NewStart Discipleship, we respect your privacy. We collect personal information such as your name and email, but this information is never shared or sold to third parties. Occasionally, we may share opportunities from our partner creators. All financial transactions are processed securely through Stripe, and we do not have access to your credit card information.
​
6. User Conduct
While using our website and services, you agree not to engage in any illegal activities. Violation of these terms may result in the termination of your account or membership, with or without notice.
​
7. Modifications and Termination
We reserve the right to modify these Terms of Service at any time. If modifications are made, they will be posted on this page, and your continued use of our services will constitute acceptance of these changes.
NewStart Discipleship reserves the right to terminate any membership at any time, for any reason, including but not limited to:
-
Speech or behavior inconsistent with our beliefs.
-
Ethical or doctrinal heresy.
Termination in these cases will be at our sole discretion and may not be eligible for a refund.
​
8. Dispute Resolution
In the event of a dispute, you agree to first seek resolution through mediation and arbitration with a neutral, evangelical, and orthodox mediator who upholds traditional Christian morality, in accordance with 1 Corinthians 6:1-8. Any legal action must follow these steps before proceeding to court.